Returns & Exchanges
At Gingers Greenhouse, we want you to feel as vibrant as our collections; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place your items in their original packaging, ensuring all greenhouse-exclusive tags and labels remain intact.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing